Deposit and Final Payment
To reserve a CostSaver tour, a non-refundable deposit is required within 3 days of booking. If the deposit is not received within 3 days of booking the reservation, the booking will be automatically cancelled. On certain departures, deposits may be required at the time of booking to hold seats. The remaining balance is due before departure no later than the timeframe listed in the table below.
|Level 1||Level 2||Oberammergau||Additional Air Tickets||Extra Accommodations||Chargeable Transfers|
|Deposit due per person||$200||$350||$575||As per airline policy||No additional deposit required||No additional deposit required|
|Final Payment due (before departure)||60 days||90 days||90 days||As per airline policy||In accordance with guided vacation||In accordance with guided holiday|
CostSaver accepts Visa, MasterCard, and American Express.
CostSaver reserves the right to cancel the reservation and impose cancellation charges if payments are not received within the specified periods.
Cancellation and Refunds
Cancellation and refund policies vary, with penalties increasing as the departure date approaches. If a cancellation occurs, Trafalgar will assess the following penalties:
|Days Prior to Departure||Cancellation Charge|
|Level 1 Cancellation Charge||Level 2 Cancellation Charge||Oberammergau Cancellation Charge||Additional Air Tickets Cancellation Charge||Extra Accommodations Cancellation Charge||Chargeable Transfers Cancellation Charge|
|90 days and over||Deposit||Deposit||Deposit||$75 plus airline charges||$35||$35|
|89 - 60 days||Deposit||30%||Deposit||$75 plus airline charges||$35||$35|
|59 - 46 days||30%||60%||Deposit||$75 plus airline charges||Higher of $35 or 25% of accommodations price||Higher of $35 or 25% of transfer price|
|45 - 22 days||30%||60%||100% of Oberammergau supplement + 25% of land only price excl. Oberammergau||$75 plus airline charges||Higher of $35 or 25% of accommodations price||Higher of $35 or 25% of transfer price|
|21 - 16 days||30%||60%||100% of Oberammergau supplement + 30% of land only price excl. Oberammergau||$75 plus airline charges||Higher of $35 or 25% of accommodations price||Higher of $35 or 25% of transfer price|
|15 - 8 days||50%||90%||100% of Oberammergau supplement + 30% of land only price excl. Oberammergau||$75 plus airline charges||Higher of $35 or 30% of accommodations price||Higher of $35 or 30% of transfer price|
|7 - 1 days||90%||100%||100% of Oberammergau supplement + 50% of land only price excl. Oberammergau||$75 plus airline charges||100% of accommodations price||100% of transfer price|
|Departure day and no show||100%||100%||100%||$75 plus airline charges||100% of accommodations price||100% of transfer price|
Level 1*: Cancellation fees are the minimum cancellation fee charged and is used unless the trip is described as Level 2.
Level 2*: These trips are generally trips which include cruise/ferry, train or intra-trip flight elements.
Cancellation fees may also apply to any additional services, including accommodations and optional excursions (extended stays), reserved prior to, during and after the tour and airfare or airport taxes.
Illness or Absenteeism: Early return expenses are the guest’s responsibility. There is no refund for absence or early departure from a guided vacation, including but not limited to missed hotels, transfers, meals or sightseeing cruises or optional extensions.
Air Arrangements: Air-inclusive bookings require an additional non-refundable deposit at time of booking. Upon receipt of air deposit, your airfare, taxes and surcharges are final. This will be regardless of future price fluctuations up or down. When booking a guided vacation including flights, you will be required at the time of booking to provide us the full name as detailed on the passport, date of birth, passport number, date and place of issue and expiration date for each guest. For published airfare bookings, a $75 per person processing fee will be charged. Some tours require full payment upon booking intra-trip and is 100% non-refundable. Changes to flight itineraries and name changes and/or corrections may either not be allowed or may result in penalties charged by the airline. These are the guest’s responsibility along with the fees charged as described above. Airlines (and other travel providers including Costsaver) change prices and routes from time to time. All air routings are in the sole control of the airline and are subject to change at any time.
After deposit has been received changes or cancelations incur a service fee of $75 per person, reduced to $35 if air ticket has not been issued prior to cancelation, plus any airline penalties. Airline imposed penalties may be up to 100% of the air ticket price. Published Fares, Priced Match Fares, Promo Fares and some other airfares booked are non-refundable. Not showing up for your outbound flight as booked and ticketed will be considered a no-show, and all the connecting flights associated with this one, even a return flight will be cancelled and no refund will apply.
Name Changes: An administration fee of $75 per person will be charged for name changes or name corrections together with any costs incurred, including airline charges and fees.
Other Booking Changes: A fee of $35 per person, per change plus any costs incurred, including airline charges and fees, will be charged for any revision or alteration made to a reservation after the booking is confirmed. Costs and charges may increase the closer to the departure date that changes are made. We will try to make your requested change but it may on occasion not be possible. A change of guided vacation date or itinerary after final payment is due will be treated as a cancelation. Cancelation fees will apply except when the change is to an earlier departure date and the guided vacation price is equivalent or greater, in which case a $35 per person amendment fee will be charged, together with any costs incurred including airline charges and fees.
Timetables and rates are subject to change, and exceptions may apply for holiday departures; please confirm payment and cancellation policies with your Vacations To Go counselor at time of booking. Deposit, payment and cancellation terms may differ for group bookings.
Purchase of travel insurance may reduce the cancellation and interruption fees outlined above. For more information please call your Vacations To Go travel counselor.